Delivery within New Zealand

As of Tuesday 28 April, New Zealand has move into COVID-19 Alert Level 3.

For businesses that are trading, our customer service team are available to you through all normal channels if you need assistance. We will ensure to communicate any delays as we manage our operations.

Our warehouse is functioning while keeping in mind the health, wellbeing and safety of our staff and procedures have been put in place to ensure this. We will continue to operate on an as needs basis and want to advise that there will be potential delays while we work through this unprecedented time.

We are also resuming the fulfillment of online orders. Any orders received before 11.30am NZST will be dispatched same day. We acknowledge that courier services will be in high demand and there maybe be freight delays during this time.

We remain committed to all our New Zealand customers and consumers and thank you for your ongoing support.

Shipping in New Zealand

We offer free shipping for purchases made on the blundstone.co.nz website.  Shipping is via TNT or NZ Couriers standard parcel with an estimated delivery time frame of 3 – 5 business days, depending on whether you live in a metropolitan area or country area.

If you would like your boots faster, please call our customer service team during the business hours of 8.30 a.m. – 5.00 p.m. Monday to Friday on either 09 813 1730 or by sending us a message and they will guide you through the process.

Order Tracking

Once your order ships you will receive an email notification providing the Courier tracking number so you can see where your boots are.

Things to know

• All orders are dispatched from our Auckland warehouse 218 Swanson Road, Henderson, Auckland, 0610
• The warehouse is closed on New Zealand public holidays and during the Christmas / New Year period
• We do not ship outside of New Zealand

Contact Us

If you need assistance with your delivery, please send us a message or call 09 813 1730.